Job Title


Chinese-Speaking Telesales Executive

Location: Nottingham, Nottingham, East Midlands

Salary / Hourly Rate: £7.8 per hour

Date posted: 05/10/2017

Expertise: Sales

Job Title: Field Sales Executive

Type of Contract: Permanent

Ref: J504

Chinese-Speaking Telesales Executive Required

Job Description
Location: Nottingham
Hours: 30 per week - 12-6pm Monday to Friday (Mon to Wed working is essential, flexibility with the rest of the week can be discussed)
Salary: £7.80 per hour

The Opportunity:
The company is a family business with over 40 years heritage supplying the catering trade. Our aim is to provide our foodservice customers with the right products at the best possible prices in order to meet their business needs.
An opportunity has arisen for a Chinese-speaking telesales executive to work within our head office team in Nottingham.

•The Role:

•Maximise the sales opportunities from customers by analysing their purchases, identifying missing lines out of key customer specific product categories and recommending and upselling additional lines.
•To work as part of the telesales team to ensure customers receive high levels of customer service.
•To process customer orders.
•Establish new and maintain existing customer relationships including answering questions or enquiries from customers and manage their requirements.
•To make outgoing and take incoming telephone calls to and from current and new customers.
•Cold-calling by telephone, identifying and contacting numerous potential customers daily.
•Achievement of cold-calling targets as directed by the Commercial Director.
•Generating new business.
•Helping customers.
•Listening to customer requirements.
•Establish excellent interpersonal relationships with Hyperama customers, employees and other outside agencies.
•Liaise with sales manager to provide feedback on issues and developments.
•To provide administrative support as required.
•Occasional tasks from the office at the discretion of the management and any additional ad-hoc duties as required.

The Candidate:
You will be highly organised and proactive with a self-motivated approach. You will be a team player and must have excellent communication skills. In addition you will have:
•Cantonese and Mandarin language skills are essential for the role
•Experience of using all Microsoft packages proficiently
•The ability to manage your own workload and multitask effectively
•An excellent telephone manner
•The ability to communicate with a diverse range of customers and internal staff
•Telesales experience will be an advantage

A range of benefits are available to the successful candidate, including a full staff benefits scheme with retail discounts, discounted products and memberships. In addition there is also an employee assistance programme, staff discount in store, childcare voucher scheme, free uniform, NVQs and lots more!!

Please note, due to the volume of applications we receive if you do not hear from us within four weeks your application has not been successful.

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